OJK Logged 121 Consumer-Protection Sanctions and 191 Completed Criminal Cases in 2026, Banking Dominating
Fresh regulator statistics also show 737,686 fraud-reporting system submissions and 94,363 consumer complaints this year, alongside an identity-based expansion of illegal-gambling account hunts.
At its November 5 monthly press conference, Indonesia's Financial Services Authority (OJK) released enforcement and consumer-protection statistics for 2026: from January 1 to October 15, it imposed 121 administrative sanctions for market-conduct violations — 77 written warnings and 44 fines totaling Rp8.84 billion — covering advertising, collections and transparency practices. One hundred fifty-seven financial services institutions compensated consumers a total of Rp84.34 billion, and the consumer service directory logged 600,101 service requests including 94,363 complaints.
On the criminal side, investigators completed 191 cases by October 30, 152 of them (80 percent) in banking, with 55 cases still ongoing; two directors of BPR DCN Batu were handed to the Batu prosecutor's office on October 30. The anti-fraud reporting system (IASC) has received 737,686 reports since November 2024, leading to 743,589 verified and blocked accounts and Rp967.5 billion in frozen victim funds.
OJK also asked banks to extend their illegal-online-gambling due diligence: accounts matching the national ID numbers of flagged account holders should be reviewed and closed, broadening identity-based screening across bank portfolios.