Banking 2026-11-07

OJK Reports 121 Market Conduct Sanctions and 191 Criminal Cases in 2026

The regulator imposed 121 administrative sanctions with fines totaling Rp8.84 billion and completed 191 criminal cases, 80 percent of them in banking. The Indonesia Anti-Scam Center recorded 737,686 reports since November 2024.

Indonesia's Financial Services Authority (OJK) released enforcement and market conduct statistics at its November board meeting, reported on 5-6 November 2026. Between 1 January and 15 October 2026, the authority imposed 121 administrative sanctions for consumer protection violations, comprising 77 written warnings and 44 fines totaling Rp8.84 billion, covering advertising, collection practices, and transparency. One hundred fifty-seven financial services institutions reimbursed consumer losses amounting to Rp84.34 billion, while the consumer complaint mechanism recorded 600,101 service requests, including 94,363 formal complaints.

On criminal enforcement, investigators completed 191 financial crime cases as of 30 October 2026, of which 152, or 80 percent, involved banking institutions, including the transfer of two directors of a regional bank to the Batu prosecutor's office on 30 October. The Indonesia Anti-Scam Center recorded 737,686 reports and 743,589 blocked accounts since November 2024. OJK noted that the market conduct figures cover all financial services sectors, not only banking.