Pelindo Takes Over Non-Container Billing from SPMT Across 21 Branches Effective November 1
Invoicing, tax documents and collections for non-container services move from Pelindo Multi Terminal to the parent company via its Customer Portal and Autocollect System, part of the group's 41-to-24 entity consolidation.
State port operator Pelindo has officially taken over from subsidiary PT Pelindo Multi Terminal (SPMT) the issuance of service invoices, billing administration, tax documents and account debiting via its Autocollect System across 21 branches, effective November 1, 2026. Service requests and bookings continue through the Pelindo Customer Portal, while physical operations remain with the existing entities. Pelindo Regional 1 Belawan ran socialization sessions for port users between October 27 and 29 ahead of the switchover.
The change is part of the group's ongoing consolidation from 41 to 24 entities, with six corporate actions remaining on a path targeted for completion by December 31, 2026. Every port service user — stevedores, forwarders, shipping agents and cargo owners — now transacts against a different issuing entity and system, which in practice means reconciling invoices, tax records and internal ERP or accounting integrations against the new setup. The company stresses that users need not change how they submit requests, so the practical adjustment burden sits on the back-office side: billing reconciliation and systems integration rather than front-end process changes.