Telkomsel Reports TM Forum ANL-4 Alpha Validation for AI-Native Network
Telkomsel says it has achieved TM Forum's Autonomous Network Level 4 Alpha Validation, the first operator in Indonesia, while receiving a national award for AI-native network innovation.
Telkomsel received the CNN Indonesia Award 2026 in the AI-Native Network for Inclusive Digital Connectivity category, accepted on 6 November 2026 and reported on 9 November. Alongside the award, the company stated it has achieved Autonomous Network Level 4 (ANL-4) Alpha Validation from TM Forum, described as the first for an Indonesian operator and the third in Southeast Asia, through its solution "NPS Improvement with AI for Autonomous (TAZ)".
According to the company, the solution enables more automated network monitoring and earlier identification of potential disruptions, with vendor-reported claims that outage duration has fallen up to threefold and incident response has improved by more than 40 percent. Telkomsel also cited network figures as of late September 2026: approximately 302,600 base transceiver stations, including 247,700 4G BTS covering more than 97 percent of the population, and 6,380 5G BTS across more than 100 cities.
Alpha Validation is not a full ANL-4 certification. Even so, the milestone confirms the industry's direction toward increasingly autonomous networks, consistent with automation investments by other Indonesian operators.