Indonesia Warns Agentic AI Must Not Be the Final Decision-Maker in Banking
Deputy Communications and Digital Minister Nezar Patria said AI in financial services cannot be the final decision-maker, warning a single error could trigger systemic chaos.
Indonesia's Deputy Minister of Communications and Digital, Nezar Patria, said that in financial services — banking in particular — AI cannot serve as the final decision-maker. Speaking on October 30, he warned that if agentic AI is given the authority to act and decide on its own, a single error could lead to large financial losses and even systemic chaos, and he also flagged scenarios where AI agents transact with one another.
He grounded the warning in the Electronic Information and Transactions Law and the Personal Data Protection Law, and noted that the government is drafting a National AI Roadmap along with AI ethics guidance. The statement extends his earlier "Know Your Agent" call, which requires companies to know the identity, ownership and limits of authority of AI agents interacting with their customers and systems. The Financial Services Authority's 2025 AI governance guidance for banks already stresses accountability and human oversight.